We're Here to Help

At ExcitingToys, your satisfaction and privacy are our top priorities. Whether you have a question about your order, need help choosing the right product, or just want to reach out — we’re here for you.

We respond to all inquiries within 1 business day, and usually much faster.

📞 Phone

(888) 348-8697

Calls go straight to voicemail outside business hours, but we check and respond quickly. Please leave your name, phone number, and a brief message. Your privacy is always respected.

Need help with an order, return, or account? Visit our FAQ page for fast answers to common questions, or drop us a message — we’re happy to assist.

📨 Send us a message

Our customer service team is available Monday through Friday, 9am–6pm Eastern Time. We’re discreet, friendly, and happy to help with any question — big or small.